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last updated October 1st 2020

This Privacy Policy explains how Pinky Promise Photography (“Pinky Promise Photography”, "Pinky Promise", "Helen", “we” or “us”) collects, uses, and discloses information about you when you access or use our website and other online products and services (collectively, the “Services”), and when you contact us, engage with us on social media, or otherwise interact with us.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.

Collection of Information:

Information You Provide to Us

This data is being collected by Pinky Promise Photography. We have secure password protection on our computers, emails, social media platforms and our website. We collect information when you fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise communicate with us. The information you may provide includes your name, partners name, email, wedding venue, goals, plans, street address, payment method information, feedback and survey responses, and other information about you included within your messages to us.

Other Information About Your Use of the Services

When you use our Services, we collect the following information about you:

Log Information: We collect standard log files when you use our Services, which include the type of web browser you use, app version, access times and dates, pages viewed, and your IP address.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information (like your connection type, carrier and region).
Information we Generate: We generate some information about you based on other information we have collected. For example, like most platforms, we use your IP address to derive the approximate location of your device.
Information Collected by Cookies and Similar Tracking Technologies: We use different technologies to collect information, including cookies and web beacons.

Use of Information

We use the information we collect to:

Provide, maintain and improve our Services, and develop new products and service;
Process transactions and fulfil orders;
Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages;
Communicate with you about products, services, and events offered by Pinky Promise Photography, request feedback, and send news, gifts or other information we think will be of interest to you;
Monitor and analyse trends, usage, and activities in connection with our Services;
Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Pinky Promise Photography. If you feel your transaction was declined in error, please contact us for assistance at hello@pinkypromisephotography.co.uk;
Comply with the law, such as by processing transactional records for tax filings;
Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.

Sharing of Information

We share information about you as follows and as otherwise described in this Privacy Policy:

With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors and other service providers;
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
With your consent or at your direction. For instance, you may choose to share actions you take on our Services with third-party such as other vendors, ie: make up artists or florists etc. (Information shared may include your name, your partners name, e-mail and or mobile number)
Manufacturers of products, (i.e our printed album provider etc) if we are sending an order directly on your behalf. (Information shared may include your name, your partners name, address, e-mail and or mobile number)
Blogs & publications. Pinky Promise Photography's social media will often be used to showcase our work which could include your images, your name, your partners name and /or wedding venue. If an external blog or publication approaches Pinky Promise Photography to display this information, your consent will be requested prior to publication.
We do not sell your data to third party organisations.

Data Transfer

Pinky Promise Photography is based in the United Kingdom and processes information in the United Kingdom, which may not provide equivalent levels of data protection as your home jurisdiction.

Your Choices:

Account Information

You may update certain account information you provide to us (such as your name and email address) by contacting us by email hello@pinkypromisephotography.co.uk.

Promotional Communications

You may opt out of receiving promotional emails from Pinky Promise Photography by contacting us by email hello@pinkypromisephotography.co.uk. If you opt out, we may still send you non-promotional emails, such as those about your booking or our ongoing business relations.

Information for Individuals in Switzerland, UK and the EEA

The sections below apply to you if you use our Services while in Switzerland, the United Kingdom or the European Economic Area (collectively, “Europe”).

Legal Basis for Processing

When we process your personal data we will only do so in the following situations:

As necessary to perform our responsibilities under our contract with you (like processing payments and providing the products or services you have requested);
When we have a legitimate interest in processing your personal data, including to communicate with you about changes to our Services, to help secure and improve our Services (including to prevent fraud) and to analyse use of our Services;
As necessary to comply with our legal obligations; and
When we have your consent to do so.

Data Retention

We retain personal data for no longer than is necessary for the purposes for which it is processed, unless applicable law requires storage for a longer period of time.

Data Subject Requests

Subject to certain limits and conditions provided under law, you have the following rights:

You have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or made available to you.
When we ask for your consent, you may withdraw that consent at any time.

If you would like to exercise any of these rights and can’t do so directly via the Services or your device, you may contact us as indicated below.